Cache of job #13968004

Job Title

Cs Team Leader - Spanish

Employer

CPL

Location

Limerick, Clare, Tipperary, Limerick

Description

***customer support team leader - spanish*** our client, a market leading us multinational in the medical devices sector, are now actively recruiting for an experienced spanish speaking team leader to join their emea services team & specifically to lead the spanish speaking group. this is an outstanding opportunity for a suitably qualified candidate to join 1 of the best employers in the market & kick their career on to the next level. the job : the successful candidate will work closely with the cs director to ensure the smooth running of the spanish groups operations, prioritise workload across the cs reps, handle key corporate accounts & customer escalations as well as driving continuous improvements within the team & wider group through kpi/sla monitoring. in addition to the above, you will also be responsible for 1st line hr duties within the group, support internal business teams on client requests for tender/quotation & other ad hoc/project duties as required. skills/experience needed : fully fluent spanish speaker is essential. 3rd level degree qualified in business studies or similar. 3-4+ years experience in a team lead position within a call centre or services environment. previous experience with tenders/quotation management would be an advantage. excellent inter-personal skills & ability to communicate with stakeholders, both internal & external. excellent it skills & ability to pick up new systems/processes. the offer : this is a permanent role with salary of approx. 40k + pension, health care & additional benefits including bonus. how to apply : if interests in the above role, please forward your cv to thomas.hogan@cpl.ie or call 061221701 in complete confidence. for a full list of our open jobs, see www.cpl.ie. this job originally appeared on recruitireland.com.

Date Added

1946 days ago

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