IT Service Engineer

Unitec IT Solutions

Waterford, Tipperary

This is a varied role in that you will primarily work as part of ourday-to-day support team as a field service across mulitple business sectors. Key Responsibilities: • Provide On-Site Technical Support escalations to our customers. At times you will be required to provide remote support. • Trouble-shoot issues relating to Servers, Networking, and LAN/WAN Connectivity, Email, Security, Permissions, Backups etc. Requirements: • 2+ years experience in ideally field and remote support including significant installation and customer-facing experience. • Holding at least one industry recognised certification an advantage. • Experience of Trouble-shooting of Windows Server 2008/2012/2016. • Experience in Office 365 and other SaaS solutions an advantage. • Experience of Windows 7/8/10. • Excellent communication and interpersonal skills, with fluent spoken and written English, to converse professionally with both non-technical end-users and Management level. • Must be team player with strong customer service focus. • Full clean Driving Licence is essential. Remuneration: This is a full time permanent position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate. A company vehicle, mobile phone, laptop, expenses and (certified) technical training will form as part of the package. You will be exposed to the latest technology available on the market with a growth plan to develop within the company. This job originally appeared on RecruitIreland.com.

2135 days ago